WarehouseExpress of Norwich

WarehouseExpress of Norwich UK.

Before you purchase from WarehouseExpress of Norwich, England, a word
of warning. I was duped into purchasing a Helios Startravel 150
Refractor telescope when I believed I was buying an Evostar 150
Refractor telescope.

They advertised a telescope on their web site, it was entitled, Helios
Startravel 150, however, the description and picture were of the
Helios Evostar 150, and in addition, a footnote stated it came with a
motorised EQ5 mount. When I queried and the description and footnote,
I was told that the footnote was incorrect, however, the description
and specification was correct for the telescope. They checked the
physical condition of the telescope and reduced it by a small amount
as it had a few scratches on the mount.

I have spoken to various people, including the owner at
WarehouseExpress and essentially it's tough, they are not going to
supply the correct telescope. I still have not received my receipt,
the missing instruction manual or the guarantee despite many requests.
The Advertising Standards Authority and the Trading Standards are
currently investigating the matter.

I suggest you go to one of the more respectable and trustworthy
sellers available.