problem with an account

Hello,

I have a problem since two or three days

I changed the email which identify my account in "user account" section, and
some hour after, I re-changed it to replace the old mail that i removed (yes
it's strange..

But, since this two operations, I simply can't connect to "user account"
section !!! I've a page that saying me that "The email address and password
you typed don't match anything in our database."
But my account still continue to be credited when i send a wu to this
account !!

I don't understand...please help me !!

Chances are you mis-typed your address. If you are lucky you might be able
to try some different combinations of your address and find out what you
typed.

When you submit results, the only thing SETI looks at is your user ID and it
never changes. Make sure you have a copy of your user_info.sah file saved
someplace safe.


"Romuald" wrote in message
...
Hello,

I have a problem since two or three days

I changed the email which identify my account in "user account" section,
and
some hour after, I re-changed it to replace the old mail that i removed
(yes
it's strange..

But, since this two operations, I simply can't connect to "user account"
section !!! I've a page that saying me that "The email address and
password
you typed don't match anything in our database."
But my account still continue to be credited when i send a wu to this
account !!

I don't understand...please help me !!

Chances are you mis-typed your address. If you are lucky you might be able
to try some different combinations of your address and find out what you
typed.

When you submit results, the only thing SETI looks at is your user ID and it
never changes. Make sure you have a copy of your user_info.sah file saved
someplace safe.


"Romuald" wrote in message
...
Hello,

I have a problem since two or three days

I changed the email which identify my account in "user account" section,
and
some hour after, I re-changed it to replace the old mail that i removed
(yes
it's strange..

But, since this two operations, I simply can't connect to "user account"
section !!! I've a page that saying me that "The email address and
password
you typed don't match anything in our database."
But my account still continue to be credited when i send a wu to this
account !!

I don't understand...please help me !!

"Bill Barto" noaddress@toomuchspam a écrit dans le message de
...
Chances are you mis-typed your address. If you are lucky you might be able
to try some different combinations of your address and find out what you
typed.

When you submit results, the only thing SETI looks at is your user ID and
it
never changes. Make sure you have a copy of your user_info.sah file saved
someplace safe.


Yes it was the good idea... thanks you to made me thinking this

"Bill Barto" noaddress@toomuchspam a écrit dans le message de
...
Chances are you mis-typed your address. If you are lucky you might be able
to try some different combinations of your address and find out what you
typed.

When you submit results, the only thing SETI looks at is your user ID and
it
never changes. Make sure you have a copy of your user_info.sah file saved
someplace safe.


Yes it was the good idea... thanks you to made me thinking this

On Fri, 31 Oct 2003 08:21:52 +0100, "Romuald" wrote:

Hello,

I have a problem since two or three days

I changed the email which identify my account in "user account" section, and
some hour after, I re-changed it to replace the old mail that i removed (yes
it's strange..

But, since this two operations, I simply can't connect to "user account"
section !!! I've a page that saying me that "The email address and password
you typed don't match anything in our database."
But my account still continue to be credited when i send a wu to this
account !!

I don't understand...please help me !!




Reconnecting after getting a fatal "100" error

October 30, 2003

About one week ago our user database crashed. No data was lost, but
there was a brief period of time where the server was in such an odd
state that it accepted current results from users, but then corrupted
their local user_info.sah file, which contains information about user
id and credit.

Days later, when everything was normal, users started to return
results infected with the bogus data in their user_info.sah file.
Unfortunately our server rejects these particular results with a
cryptic, fatal "100" error.

The problem is, users are still left with bogus user_info.sah files,
and their result.sah files remain infected as well. So the only
trustworthy solution is to just remove these offending files (search
for the files "result.sah" and "user_info.sah" on your systems and
delete them). When you start up SETI@home it will ask you to log in
again. The process of logging in with clean up the user_info.sah
files, and download a fresh workunit to chew on.

However, this also nullifies any work done on the infected result. We
apologize for that wasted effort, but in the interest of clean science
the best thing to do is just remove these files and start again on a
new workunit from scratch.

People using third-party "add-on" software to cache units may be
experiencing a set of other problems that our beyond our jurisdiction,
since we haven't written that software and don't know how it works or
why it is broken. There are several threads on our message boards
discussing potential solutions depending on which add-on you are
using.

Return to SETI@home Page
Copyright ©2001 SETI@home


Copied from this locaton:
http://setiathome.ssl.berkeley.edu/100error.html
Ray Wesley Kinserlow Jr.
Lubbock, Texas
kinserlow at hotmail dot com

On Fri, 31 Oct 2003 08:21:52 +0100, "Romuald" wrote:

Hello,

I have a problem since two or three days

I changed the email which identify my account in "user account" section, and
some hour after, I re-changed it to replace the old mail that i removed (yes
it's strange..

But, since this two operations, I simply can't connect to "user account"
section !!! I've a page that saying me that "The email address and password
you typed don't match anything in our database."
But my account still continue to be credited when i send a wu to this
account !!

I don't understand...please help me !!




Reconnecting after getting a fatal "100" error

October 30, 2003

About one week ago our user database crashed. No data was lost, but
there was a brief period of time where the server was in such an odd
state that it accepted current results from users, but then corrupted
their local user_info.sah file, which contains information about user
id and credit.

Days later, when everything was normal, users started to return
results infected with the bogus data in their user_info.sah file.
Unfortunately our server rejects these particular results with a
cryptic, fatal "100" error.

The problem is, users are still left with bogus user_info.sah files,
and their result.sah files remain infected as well. So the only
trustworthy solution is to just remove these offending files (search
for the files "result.sah" and "user_info.sah" on your systems and
delete them). When you start up SETI@home it will ask you to log in
again. The process of logging in with clean up the user_info.sah
files, and download a fresh workunit to chew on.

However, this also nullifies any work done on the infected result. We
apologize for that wasted effort, but in the interest of clean science
the best thing to do is just remove these files and start again on a
new workunit from scratch.

People using third-party "add-on" software to cache units may be
experiencing a set of other problems that our beyond our jurisdiction,
since we haven't written that software and don't know how it works or
why it is broken. There are several threads on our message boards
discussing potential solutions depending on which add-on you are
using.

Return to SETI@home Page
Copyright ©2001 SETI@home


Copied from this locaton:
http://setiathome.ssl.berkeley.edu/100error.html
Ray Wesley Kinserlow Jr.
Lubbock, Texas
kinserlow at hotmail dot com