Toe Tag
July 24th 03, 04:20 AM
I just received the Gemini 3-dvd set here in NYC.
Waiting for Apollo 17 Complete.
On Wed, 23 Jul 2003 11:56:26 -0600, in <sci.space.history>, Sam Seiber >
wrote:
>Added S.S.H to group list
>
>Sigridco wrote:
>>
>> I too have been waiting.
>> My wife ordered the Apollo 17 complete downlink DVD set in November
>> 2002. We understood it wouldn't be ready till Feb 2003. Our credit
>> card was charged in November. The ship date kept moving back on the
>> web site.
>
>I ordered A-17 about a month ago, and like you, they hit the
>card when you order. When I ordered, their site was saying
>"last few days to pre-order". Thinking they were about ready
>to stamp out a bunch of DVD's, I ordered. Shortly after that
>they were saying they would ship July 15. Now they are saying
>simply "July". After reading what you had to say, I am thinking
>"Really?".
>
>>I sent a letter in May that got no response. I like the
>> product, but service is rocky at best.
>
>I have had a much better experience than you. I had two titles
>that I ordered, but didn't see for a few weeks. I e-mailed
>them and thay at least replied to me. Each time, they were
>out of stock, and need to get more DVD's stamped. Based on
>what you and others have said, I would have to admit that I
>was lucky. They did reply to me. But perhaps the reason
>I got a reply is simply because they could give me a good
>news answer. Perhaps they don't reply if the answer would be
>bad news.
>
>> Since they have this
>> distribution deal with Fox Video, I'm beginning to think Spacecraft
>> Films is filling orders to Fox and not us.
>
>I wonder about that as well. The real ****er for me is the "new
>editions"
>of Apollo 11, The mighty Saturns I & IB & Apollo 8. All of which
>I have already purchaced. I understand that the "new editions" will
>have more goodies on them than the ones I just picked up in the
>last few months. Looking from the CT point of view, they were busy
>beefing up the "new editions" for Fox, rather than worry about the
>pre-order stuff for us.
>It looks like any future purchace from me will be to go to a
>*real* store, and buy there. At least that way, they don't get
>the money if there is no product.
>
>> I'm considering filing a
>> complaint with the Federal Trade Commission should delivery not occur
>> by August 1.
>> Here is a FTC link to mailorder/email/web merchandise regulations:
>> http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm
>
>ISTR some FTC regulation stating that if a mail order company
>can't ship a product in 30 days, you had to be given the option
>to either get your money back, or you could give permission
>for the mail order company to ship whenever. You may have
>a valid FTC complaint here.
>
>> I like the product. I hope they are just overwhelmed. But I'm
>> wondering if something more sinister is at hand with Spacecraft Films.
>>
>> Eric
>
>I as well find their product to be outstanding. Perhaps that is
>why you and I are so upset. We want our goodies. They have
>missed a bunch of ship dates. How does Fox play into all of this?
>
>Anyway, for us in North America, we will have to buy additional
>titles through Fox. I guess that means store shelves, or perhaps
>via the web from Fox. Right now, I don't know. How this is going
>to affect buyers in other countries, intersting question.
>
>Sam Seiber
Waiting for Apollo 17 Complete.
On Wed, 23 Jul 2003 11:56:26 -0600, in <sci.space.history>, Sam Seiber >
wrote:
>Added S.S.H to group list
>
>Sigridco wrote:
>>
>> I too have been waiting.
>> My wife ordered the Apollo 17 complete downlink DVD set in November
>> 2002. We understood it wouldn't be ready till Feb 2003. Our credit
>> card was charged in November. The ship date kept moving back on the
>> web site.
>
>I ordered A-17 about a month ago, and like you, they hit the
>card when you order. When I ordered, their site was saying
>"last few days to pre-order". Thinking they were about ready
>to stamp out a bunch of DVD's, I ordered. Shortly after that
>they were saying they would ship July 15. Now they are saying
>simply "July". After reading what you had to say, I am thinking
>"Really?".
>
>>I sent a letter in May that got no response. I like the
>> product, but service is rocky at best.
>
>I have had a much better experience than you. I had two titles
>that I ordered, but didn't see for a few weeks. I e-mailed
>them and thay at least replied to me. Each time, they were
>out of stock, and need to get more DVD's stamped. Based on
>what you and others have said, I would have to admit that I
>was lucky. They did reply to me. But perhaps the reason
>I got a reply is simply because they could give me a good
>news answer. Perhaps they don't reply if the answer would be
>bad news.
>
>> Since they have this
>> distribution deal with Fox Video, I'm beginning to think Spacecraft
>> Films is filling orders to Fox and not us.
>
>I wonder about that as well. The real ****er for me is the "new
>editions"
>of Apollo 11, The mighty Saturns I & IB & Apollo 8. All of which
>I have already purchaced. I understand that the "new editions" will
>have more goodies on them than the ones I just picked up in the
>last few months. Looking from the CT point of view, they were busy
>beefing up the "new editions" for Fox, rather than worry about the
>pre-order stuff for us.
>It looks like any future purchace from me will be to go to a
>*real* store, and buy there. At least that way, they don't get
>the money if there is no product.
>
>> I'm considering filing a
>> complaint with the Federal Trade Commission should delivery not occur
>> by August 1.
>> Here is a FTC link to mailorder/email/web merchandise regulations:
>> http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm
>
>ISTR some FTC regulation stating that if a mail order company
>can't ship a product in 30 days, you had to be given the option
>to either get your money back, or you could give permission
>for the mail order company to ship whenever. You may have
>a valid FTC complaint here.
>
>> I like the product. I hope they are just overwhelmed. But I'm
>> wondering if something more sinister is at hand with Spacecraft Films.
>>
>> Eric
>
>I as well find their product to be outstanding. Perhaps that is
>why you and I are so upset. We want our goodies. They have
>missed a bunch of ship dates. How does Fox play into all of this?
>
>Anyway, for us in North America, we will have to buy additional
>titles through Fox. I guess that means store shelves, or perhaps
>via the web from Fox. Right now, I don't know. How this is going
>to affect buyers in other countries, intersting question.
>
>Sam Seiber