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#1
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Phillips ToUCam Pro II 840 WOES!
None of the Phillips links at Cloudy Nights work either. I did find one
German site with 840 driver complaints calling Phillips stupid for its lack of 840 support, and a link to an XP driver, but that link did not work either. I could find no Phillips 840 support site. But many vendors selling the 840 on the net. I guess you are on your own. I would return the product since there clearly are driver problems and no support from Phillips, whatever their status is now. Phillips is obviously flooding the market with these things but then disappearing? George Same Old **** wrote: Received my new ProII 840 and guess what, the driver doesn't load on any of my computers (win98, win2000, winXP). So I went on the web only to find page after page of complaints. Guess Im not alone. Everyone is having grief with the drivers not loading or working. I didnt need this! So, shame on you Phillips and Scopetronix for knowingly selling a bad product. I say knowingly because the problem has been evident to the world for months, and still they sell this .... and if you think Im out of my box complaining, you ought to read some of the critical pages on the net! Where were you SAA when I needed you! Steve. |
#2
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"9K4" wrote in message ... Same Old **** wrote: Received my new ProII 840 and guess what, the driver doesn't load on any of my computers (win98, win2000, winXP). So I went on the web only to find page after page of complaints. Guess Im not alone. Everyone is having grief with the drivers not loading or working. I didnt need this! So, shame on you Phillips and Scopetronix for knowingly selling a bad product. I say knowingly because the problem has been evident to the world for months, and still they sell this .... and if you think Im out of my box complaining, you ought to read some of the critical pages on the net! Where were you SAA when I needed you! Steve. None of the Phillips links at Cloudy Nights work either. I did find one German site with 840 driver complaints calling Phillips stupid for its lack of 840 support, and a link to an XP driver, but that link did not work either. I could find no Phillips 840 support site. But many vendors selling the 840 on the net. I guess you are on your own. I would return the product since there clearly are driver problems and no support from Phillips, whatever their status is now. Phillips is obviously flooding the market with these things but then disappearing? really odd story, I have a toucam pro 2 840. It works with all my pc's, one is running XP, the others win98. I used the drivers that came with the cam. you must be doing something wrong. -- md |
#3
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Ummmm... you DO realize that ToUcam models currently available in the US of
A are not sent here by Philips but are specifically imported by astro-weenies and their astro-stores... n'est pas? Ergo, you will not find support for them on the US website, but there is a sh*t-load of information on sites for those countries which ARE authorized for sales. Assuming from the posting that english is an acceptable language for you, here ya' go: http://tinyurl.com/52mlz Among other things there, you'll find: Drivers Windows XP Professional Drivers Windows XP Drivers Windows ME Drivers Windows 95 Drivers Windows 98 Drivers Windows 2000 If still stuck, you could also hit the egroups: http://groups.yahoo.com/group/QCUIAG/ http://groups.yahoo.com/group/ToUcam/ The only difficulty I've had with my now aging ToUcam Pro II 840, was a loss of signal due to a break in the line at the base of the unit from constant flexure... two minutes with a soldering iron and I was back in business! Hope this helps... the ToUcam is a fun little camera! --- http://www.astro-nut.com --- "9K4" wrote in message ... None of the Phillips links at Cloudy Nights work either. I did find one German site with 840 driver complaints calling Phillips stupid for its lack of 840 support, and a link to an XP driver, but that link did not work either. I could find no Phillips 840 support site. But many vendors selling the 840 on the net. I guess you are on your own. I would return the product since there clearly are driver problems and no support from Phillips, whatever their status is now. Phillips is obviously flooding the market with these things but then disappearing? George Same Old **** wrote: Received my new ProII 840 and guess what, the driver doesn't load on any of my computers (win98, win2000, winXP). So I went on the web only to find page after page of complaints. Guess Im not alone. Everyone is having grief with the drivers not loading or working. I didnt need this! So, shame on you Phillips and Scopetronix for knowingly selling a bad product. I say knowingly because the problem has been evident to the world for months, and still they sell this .... and if you think Im out of my box complaining, you ought to read some of the critical pages on the net! Where were you SAA when I needed you! Steve. |
#4
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2nd try different browser and your url came up. I got the exe driver file
and will try it. I really appreciate the help and the url. Odd that two nights of Googling did not bring this url up. Thanks again. Steve Paul Hyndman wrote: Ummmm... you DO realize that ToUcam models currently available in the US of A are not sent here by Philips but are specifically imported by astro-weenies and their astro-stores... n'est pas? Ergo, you will not find support for them on the US website, but there is a sh*t-load of information on sites for those countries which ARE authorized for sales. Assuming from the posting that english is an acceptable language for you, here ya' go: http://tinyurl.com/52mlz Among other things there, you'll find: Drivers Windows XP Professional Drivers Windows XP Drivers Windows ME Drivers Windows 95 Drivers Windows 98 Drivers Windows 2000 If still stuck, you could also hit the egroups: http://groups.yahoo.com/group/QCUIAG/ http://groups.yahoo.com/group/ToUcam/ The only difficulty I've had with my now aging ToUcam Pro II 840, was a loss of signal due to a break in the line at the base of the unit from constant flexure... two minutes with a soldering iron and I was back in business! Hope this helps... the ToUcam is a fun little camera! --- http://www.astro-nut.com --- "9K4" wrote in message ... None of the Phillips links at Cloudy Nights work either. I did find one German site with 840 driver complaints calling Phillips stupid for its lack of 840 support, and a link to an XP driver, but that link did not work either. I could find no Phillips 840 support site. But many vendors selling the 840 on the net. I guess you are on your own. I would return the product since there clearly are driver problems and no support from Phillips, whatever their status is now. Phillips is obviously flooding the market with these things but then disappearing? George Same Old **** wrote: Received my new ProII 840 and guess what, the driver doesn't load on any of my computers (win98, win2000, winXP). So I went on the web only to find page after page of complaints. Guess Im not alone. Everyone is having grief with the drivers not loading or working. I didnt need this! So, shame on you Phillips and Scopetronix for knowingly selling a bad product. I say knowingly because the problem has been evident to the world for months, and still they sell this .... and if you think Im out of my box complaining, you ought to read some of the critical pages on the net! Where were you SAA when I needed you! Steve. |
#5
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Hi,
I am afraid you are missing the obvious. Just plug your ToUcam into the USB port of your XP machine. No driver installation required. XP comes with a built-in ToUcam driver (and Vesta driver too). I have done this with several machines, it works and it cannot be simpler. -- Carsten A. Arnholm http://arnholm.org/ N59.776 E10.457 9K4 wrote: None of the Phillips links at Cloudy Nights work either. I did find one German site with 840 driver complaints calling Phillips stupid for its lack of 840 support, and a link to an XP driver, but that link did not work either. I could find no Phillips 840 support site. But many vendors selling the 840 on the net. I guess you are on your own. I would return the product since there clearly are driver problems and no support from Phillips, whatever their status is now. Phillips is obviously flooding the market with these things but then disappearing? George Same Old **** wrote: Received my new ProII 840 and guess what, the driver doesn't load on any of my computers (win98, win2000, winXP). So I went on the web only to find page after page of complaints. Guess Im not alone. Everyone is having grief with the drivers not loading or working. I didnt need this! So, shame on you Phillips and Scopetronix for knowingly selling a bad product. I say knowingly because the problem has been evident to the world for months, and still they sell this .... and if you think Im out of my box complaining, you ought to read some of the critical pages on the net! Where were you SAA when I needed you! Steve. |
#6
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Worked for me.
Carsten A. Arnholm wrote: Hi, I am afraid you are missing the obvious. Just plug your ToUcam into the USB port of your XP machine. No driver installation required. XP comes with a built-in ToUcam driver (and Vesta driver too). I have done this with several machines, it works and it cannot be simpler. |
#7
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"S.O.S." wrote in message ...
2nd try different browser and your url came up. I got the exe driver file and will try it. I really appreciate the help and the url. Odd that two nights of Googling did not bring this url up. Google's search engine has deteriorated badly over the past several months as I'm noticing more and more frequently. As just one "for instance", earlier this year I was able to refer people to one web site concerning Rolamite simply by telling people to do a Google search using the phrase "rolamite inventor". For the past 4-5 months the inventor's site doesn't even appear in the search results at all (only 9 "matches") and I now have to give people the explicit URL: http://www.rexresearch.com/wilkes/1wilkes.htm Google is gradually becoming useless searching for other things, too. |
#8
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"Phil Wheeler" wrote in message ... Carsten A. Arnholm wrote: Hi, I am afraid you are missing the obvious. Just plug your ToUcam into the USB port of your XP machine. No driver installation required. XP comes with a built-in ToUcam driver (and Vesta driver too). I have done this with several machines, it works and it cannot be simpler. Worked for me. same here.... my win98 machines needed the drivers that came with the cam. no problems at all. -- md |
#9
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he's running win98, not xp.
"Carsten A. Arnholm" wrote: Hi, I am afraid you are missing the obvious. Just plug your ToUcam into the USB port of your XP machine. No driver installation required. XP comes with a built-in ToUcam driver (and Vesta driver too). I have done this with several machines, it works and it cannot be simpler. -- Carsten A. Arnholm http://arnholm.org/ N59.776 E10.457 9K4 wrote: None of the Phillips links at Cloudy Nights work either. I did find one German site with 840 driver complaints calling Phillips stupid for its lack of 840 support, and a link to an XP driver, but that link did not work either. I could find no Phillips 840 support site. But many vendors selling the 840 on the net. I guess you are on your own. I would return the product since there clearly are driver problems and no support from Phillips, whatever their status is now. Phillips is obviously flooding the market with these things but then disappearing? George Same Old **** wrote: Received my new ProII 840 and guess what, the driver doesn't load on any of my computers (win98, win2000, winXP). So I went on the web only to find page after page of complaints. Guess Im not alone. Everyone is having grief with the drivers not loading or working. I didnt need this! So, shame on you Phillips and Scopetronix for knowingly selling a bad product. I say knowingly because the problem has been evident to the world for months, and still they sell this .... and if you think Im out of my box complaining, you ought to read some of the critical pages on the net! Where were you SAA when I needed you! Steve. |
#10
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Its not a driver that comes from windows but usb files. The driver is
on the Philips software. What is happening here is the Philips driver is being installed on your computer but it cant find a usb path and especially usb2 which the 840 software was written to expect to see and use. And failing to find usb2 since your machine is win98, it then looks for any usb path - it then needs the windows install disk to discover where any usb port is, it files, path, etc. When you tried to install the 840 software in win98 or 2000 here is what happened. The driver installed first and it looked like that was what was hapenning, and in fact the driver was installing and did instal. Then came something called VCheck and this is where everything bombed? Im sure this was the case, because VCheck wont even activate until the driver has been installed. The installed driver now needs a usb port, and VCheck activates to finish that task. In the case of XP, VCheck finds usb2 right off because XP supports usb2. In win98, usb2 does not exist. Only usb1 exist in win98and 2000. So you are using win98 or 2000 and VCheck cannot find usb2, it looks for any usb port, so it asks for the windows install disks where it can search for specific usb file names and locations .... to build a working path to any usb port which in the case of Win98 is usb1. That is why you /must/ supply the win98 or win2000 instal disks, or locate all of the usb files on your OS, or upload the usb files on to your computer - and one on the Yahoo ToUcam Group is now trying to assemble all of those files just for this purpose, so new users with the 840 can now get up on win98and 2000. The guy MD who says he just loaded the 840 instal disk into win98 and it worked right off is lying, especially if he used the Philips 840 v.1.02 install disk which requires usb2. What he isnt telling - notice he never came back to explain his miracle - is he was asked at VCheck to supply the win98 instal disk, he had one to instal, and he popped it in when Phil VCheck asked for it, and that is how his no-effort miracle occurred. Anything else is impossible unless he is not using v1.02 but some earlier version I dont know about. MD may not even know what he did but just followed instructions, and then comes here to give his no-effort report without telling the whole story. But he had the win98 instal disk to use, which you dont. What some people are bitching about is that the usb files are not included in Philips v1.02 install subpart win98, or 2000, etc. so that no instal disk is required. It is worth noting that usb2 on XP does support a faster broader bandwidth passthrough the 840 is supposedly designed to take advantage of for cleaner faster imaging. Obviously, one would opt for XP and usb2 if you could aquire it somehow. And XP and usb2 may soon become the standard if it hasnt already. Many will say it is already the standard. Im sure Ive made some mistakes in what I write above - but none that are crucial that I know about. Paul "R.Mc" wrote: did you have to insert the Windows-98 disk when the 840 software asked for it? That's where the driver came from, because there are no drivers on the software compatible with Windows-98. If you doubt this ask at the Yahoo 840 group. Please explain. Bob md wrote: "Phil Wheeler" wrote in message ... Carsten A. Arnholm wrote: Hi, I am afraid you are missing the obvious. Just plug your ToUcam into the USB port of your XP machine. No driver installation required. XP comes with a built-in ToUcam driver (and Vesta driver too). I have done this with several machines, it works and it cannot be simpler. Worked for me. same here.... my win98 machines needed the drivers that came with the cam. no problems at all. -- md |
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