Celestron Case for 114 GT: lame, pathetic question to fellow owners

I just bought an OEM Celestron case for a 114GT. Am I supposed to cut
the foam myself? I had expected die cut slots at that price. No real
dealer help in New York, and Celestron backed up "due to Mars" as the
web page will say… Also seems a lot of space between top and foam, so
there would be play in the box.
Anyone own one, and is mine defective?

Thanks,
Fabio