Help: Contact number for Astra Image software supplier - Phone Number(Homepage) Not current

Dear ASTRO GURUS;

I wish I'd posted to a proper newsgroup.

I was quite interested in the astro-image software, Astra Image Max,
and have placed an purchase order through the secure HomePage of the
Astra, almost ten days before.

I still did not get any License code for the software yet.

I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

Hope to get a current number.

I appreciate your help in this regard.

Jong

I wish I'd posted to a proper newsgroup.

Meaning?

I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

I had a look in the Australian Yellow pages and that company is not listed.

--

Regards,

Eddie Trimarchi
~~~~~~~~~~~
http://www.astroshed.com
http://www.fitsplug.com

"Sun Yang" wrote in message
m...
Dear ASTRO GURUS;

I wish I'd posted to a proper newsgroup.

I was quite interested in the astro-image software, Astra Image Max,
and have placed an purchase order through the secure HomePage of the
Astra, almost ten days before.

I still did not get any License code for the software yet.

I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

Hope to get a current number.

I appreciate your help in this regard.

Jong

"Eddie Trimarchi" wrote in message ...

Thank you so much. The number on the active hompage of the Astra Image
2.0(www.astraimage.com.au) shown must have been changed/disconneted.

I wish I'd posted to a proper newsgroup.

Meaning?
Well, since I am a newbie to this group, I am not quite sure whether I
have posted to an appropriate newsgroup or not. If not, please ignore
my posting.

I don't want to regard this mishap as some sort of credit card
fraud-related system or software company.


Thank you so much again.


I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

I had a look in the Australian Yellow pages and that company is not listed.

--

Regards,

Eddie Trimarchi
~~~~~~~~~~~
http://www.astroshed.com
http://www.fitsplug.com

"Sun Yang" wrote in message
m...
Dear ASTRO GURUS;

I wish I'd posted to a proper newsgroup.

I was quite interested in the astro-image software, Astra Image Max,
and have placed an purchase order through the secure HomePage of the
Astra, almost ten days before.

I still did not get any License code for the software yet.

I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

Hope to get a current number.

I appreciate your help in this regard.

Jong

Whatever has happened, I don't think you have been deliberately ripped off.

Astra Image is endorsed on the STSCI pages and is all over the web on
reputable sites. The one thing I noticed that was a bit sad was the large
number of crack sites that contained cracks for it (from a simple Google
search). This is usually unheard-of for astro-specific software and it's
certainly not good for the sustainability of the software authors business !

The site does highlight a new upcoming release version and the site was
updated this year so it doesn't look like they've gone bust.

I wish I had some good advice for you but with an incorrect telephone
contact number and no response to emails, it's quite difficult to do
anything but wait.
--

Regards,

Eddie Trimarchi
~~~~~~~~~~~
http://www.astroshed.com
http://www.fitsplug.com

"Sun Yang" wrote in message
m...
"Eddie Trimarchi" wrote in message
...

Thank you so much. The number on the active hompage of the Astra Image
2.0(www.astraimage.com.au) shown must have been changed/disconneted.

I wish I'd posted to a proper newsgroup.

Meaning?
Well, since I am a newbie to this group, I am not quite sure whether I
have posted to an appropriate newsgroup or not. If not, please ignore
my posting.

I don't want to regard this mishap as some sort of credit card
fraud-related system or software company.


Thank you so much again.


I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

I had a look in the Australian Yellow pages and that company is not
listed.

--

Regards,

Eddie Trimarchi
~~~~~~~~~~~
http://www.astroshed.com
http://www.fitsplug.com

"Sun Yang" wrote in message
m...
Dear ASTRO GURUS;

I wish I'd posted to a proper newsgroup.

I was quite interested in the astro-image software, Astra Image Max,
and have placed an purchase order through the secure HomePage of the
Astra, almost ten days before.

I still did not get any License code for the software yet.

I made a international phone to their office number, shown on the home
page of Astra, 61-3-9735-2270, which was responded some other
gentleman.

Hope to get a current number.

I appreciate your help in this regard.

Jong