willman bell order question

Hello,

I ordered the Night Sky Observer's Guide that Rod recommended here, along
with AIP, a few days ago. Got a pro-forma, but no confirmation,
acknowledgement or shipping notice. Is that normal or should I get back to
them?

(Amazon at last suceeded in making dealing with others an uncertain
experiment ;-))

Thanks in advance.

I ordered the Night Sky Observer's Guide that Rod recommended here, along
with AIP, a few days ago. Got a pro-forma, but no confirmation,
acknowledgement or shipping notice. Is that normal or should I get back to
them?

Hi:

No...this is normal for them. I've always had good service from WB.

Peace,
Rod Mollise
Author of _Choosing and Using a Schmidt Cassegrain Telescope_
Like SCTs and MCTs?
Check-out sct-user, the mailing list for CAT fanciers!
Goto http://members.aol.com/RMOLLISE/index.html

It is normal. I have ordered from them with no problem at all. Good company
to deal with. The first time I ordered I wondered about my order, and called
them to make sure it went through. The person I spoke to said their web site
does not have the capability to respond with confirmation.

--
Dan Braasch

"Pierre Vandevenne" wrote in message
. 84...
Hello,

I ordered the Night Sky Observer's Guide that Rod recommended here, along
with AIP, a few days ago. Got a pro-forma, but no confirmation,
acknowledgement or shipping notice. Is that normal or should I get back to
them?

(Amazon at last suceeded in making dealing with others an uncertain
experiment ;-))

Thanks in advance.

And, they have faster delivery (to Massachusetts anyway) than anybody I've
ever ordered from. Takes less than 4 days to get a book, IIRC
-Stephen

"Scutter" wrote in message
...
It is normal. I have ordered from them with no problem at all. Good
company
to deal with. The first time I ordered I wondered about my order, and
called
them to make sure it went through. The person I spoke to said their web
site
does not have the capability to respond with confirmation.

--
Dan Braasch

"Pierre Vandevenne" wrote in message
. 84...
Hello,

I ordered the Night Sky Observer's Guide that Rod recommended here,
along
with AIP, a few days ago. Got a pro-forma, but no confirmation,
acknowledgement or shipping notice. Is that normal or should I get back
to
them?

(Amazon at last suceeded in making dealing with others an uncertain
experiment ;-))

Thanks in advance.

They have a web address - contact them or call them!! This NSOG is too good to
have to wait for.
Clear, Dark, Steady Skies!
(And considerate neighbors!!!)

In message , Pierre
Vandevenne writes
Hello,

I ordered the Night Sky Observer's Guide that Rod recommended here, along
with AIP, a few days ago. Got a pro-forma, but no confirmation,
acknowledgement or shipping notice. Is that normal or should I get back to
them?

(Amazon at last suceeded in making dealing with others an uncertain
experiment ;-))

Thanks in advance.

I've ordered several books on different occasions from WB and they all
took exactly 10 days to reach me (UK). As I live in the middle of
nowhere, half-way up a mountain, I consider this an excellent rock-solid
service.
Have faith and patience, I'd be very surprised if they let you down.

Denis
--
DT
Replace nospam with the antithesis of hills
*******************************************

On 20 Nov 2003 22:04:22 GMT, Pierre Vandevenne ...reflected:

Hello,

I ordered the Night Sky Observer's Guide that Rod recommended here, along
with AIP, a few days ago. Got a pro-forma, but no confirmation,
acknowledgement or shipping notice. Is that normal or should I get back to
them?

(Amazon at last suceeded in making dealing with others an uncertain
experiment ;-))

Thanks in advance.

I've ordered from them once, and recently.

They're most reputable; you've nothing to fear.

Alan