I too have been waiting.
My wife ordered the Apollo 17 complete downlink DVD set in November
2002. We understood it wouldn't be ready till Feb 2003. Our credit
card was charged in November. The ship date kept moving back on the
web site. I sent a letter in May that got no response. I like the
product, but service is rocky at best. Since they have this
distribution deal with Fox Video, I'm beginning to think Spacecraft
Films is filling orders to Fox and not us. I'm considering filing a
complaint with the Federal Trade Commission should delivery not occur
by August 1.
Here is a FTC link to mailorder/email/web merchandise regulations:
http://www.ftc.gov/bcp/conline/pubs/.../mailorder.htm
I like the product. I hope they are just overwhelmed. But I'm
wondering if something more sinister is at hand with Spacecraft Films.
Eric