You guys aren't going to *believe* this one....

back in January we had to send the drive base for our 16-inch LX-200 back
to Meade for a second time, due to problems. This time was a faulty RS-232
connection. After five weeks, we got the scope back.

Just yesterday we got it back up, hooked up, and running. But it wasn't -
the RS-232 *still* didn't work. So Meade was called, and this is their
reason why it won't work...

"You obviously don't have the latest version of Direct-X on your computer.
it will work fine when you get the latest version."

What?!?!?!?! What kid of horsehockey is that? Direct-X has nothign to do
with that stuff. Besides, the computers we used (the one in the dome, and
two laptops) are all up-to-date software wise.

Well, screw Meade. The drive's going to go into Optec and be tested, and
they will change out the chip if need be.

Wow. I know tech support has to put up with idiot consumers some times, but
they better watch out when they talk to people who actually *know*
something.

Beware Meade. Boy, if we could afford another Paramount to put our tube on,
we'd use the drive base a a boat anchor.