From time to time I've read here and elsewhere that TeleVue's service
is excellent. I recently found that to be true.

I have a visual Paracorr, and due to my own screwup (overtightening
the set screws), I'd stripped the set screws out. I called TeleVue
and explained what I'd done. They told me to send it to them along
with $10 for return shipping and they'd fix the problem.

They did just that, promptly and politely. I'm impressed!

I didn't know I was getting this kind of post-sales support when I
bought the Paracorr, but it definitely is nice to know, and a real
advantage to TeleVue products.

I have no connection to TeleVue, etc. etc., just a happy customer.

Aaron Bransky